I. Foreword
II. Welcome from the Editorial Board Chair
III. Women in Energy Story Telling
Pamela Frank, U.S.A
Sheila Hollis, U.S.A
IV. Universal Smart Energy Framework (USEF): One International Common Standard for a Unified Smart Energy System with Consumers at its Heart
By Jeroen Bode
V. How Can Regulators Benefit from Independent Ombudsmen and ADR Provide Expertise?
By Marine Cornelis
VI. Realising the Potential of Guarantees of Origin to Empower Consumers
By Markus Klimscheffskij, Dirk van Evercooren and Phil Moody
VII. The WACC Model in the Regulation of the Norweigan Electricity Network Operators
By Tore Langset and Silje Catherine Syvertsen
VIII. Energy Access as a Key Factor for Human Development: The View of Mediterranean Regulators
By Veronica Lenzi, Nicolo Di Geatano
IX. The Role of Improved Communication & Technology in Enhancing Damage Prevention Practices: Why use 20th Century Technology to combat 21st Century Safety Challenges?
By Brigham McCown and Shane Skelton
X. Energy Efficiency, DG Enabler and a Voltage Solution in Search of a Regulator
By Maria Seidler
XI. Electricity Markets are being Challenged
By Stephen Woodhouse and Kostas Theodoropoulos
XII. ICER Reports
XIII. World Forum on Energy Regulation VII